Refund & Cancellation Policy
Last updated October 25, 2026
Cancel any time
All plans (AI Front Desk, Bill Advocate, Nexus Compliance and the Pride Suite) are month-to-month subscriptions that renew automatically. You may cancel at any time by calling (307) 785-0121. Provide the name and email associated with your subscription so we can identify it. Submit your cancellation before the next renewal charge to prevent that charge.
Cancellation takes effect at the end of your current paid billing period. Your access continues until that date, and your subscription will not renew. Cancellation does not automatically request a refund. No prorated refund is provided for unused time, except where required by law or under the first-payment guarantee below.
Free trials
If a free trial is offered at checkout, its duration and subsequent subscription price are shown before you subscribe. Cancel before the trial ends to avoid the first payment. Otherwise, the subscription begins billing automatically at the disclosed price.
Refunds
- First-payment guarantee: if you are not satisfied, request a full refund within 30 calendar days of your first paid subscription charge. This applies to the first paid charge, not later renewal charges. Call (307) 785-0121 with your account email and payment date to request it.
- Renewals: renewal payments are non-refundable and unused time is not prorated, except for billing errors or where required by law. Canceling prevents future renewal charges.
- Billing errors: contact us about a duplicate or incorrect charge. Confirmed duplicate charges are refunded in full; incorrect charges are corrected and any overpayment is refunded.
Approved refunds are returned to the original payment method. Your bank or payment provider determines when the credit appears. Nothing in this policy limits mandatory consumer rights under applicable law.
Contact us
Kareem Mouton Enterprises LLC, 144 E Midwest Avenue, Ste 209B, Casper, WY 82601. Phone (307) 785-0121.
